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6 Tips for Structuring After-Hours Service Support

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    6 Tips for Structuring After-Hours Service Support

    With proper planning and management, providing effective after-hours technical service and support can deliver a significant competitive advantage. Here are six recommendations, created by Erik Eckel on behalf of TechRepublic Premium, for effectively structuring technical service and support during non-traditional work hours. Featured text from the guide: 1. PROPERLY PRIORITIZE AFTER-HOURS SERVICE The most important ...

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